As a Customer you can manage your account and your membership here,
or get help and support if needed.

Forgot your password?
Answer provided within 24h maximum

0805 400 870
Toll free number if you're calling from France. From 8:30am to 5:30pm (GMT-London) Monday to Friday

Please prepare the following information before contacting us by phone to facilitate the processing of your request, or send them if you are contacting us by email.

  • - Your email address
  • - Your identification number
  • - Your credit card number

Please allow up to 48 hours maximum for a response if it's an out of hours call.